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WISDM Help Center
WISDM V3.4 Feature Drop January 2026

User Group/Folder Permissions which only allow access to Network Folder Contents to nominated User Groups.
Overhanging Tree detection/filter to reduce failed positive passes.
Improved filtering of Availability Check Path Profiles.

WISDM V3.2 Feature Drop December 2025
"Scroll" through Access Points in Path Profile screen.
View Sales Leads and Availability Test points by adding as a Map Layer. View as points or heatmap to show demand.
New propagation model in Test Parameters for non-line-of sight radios such as Tarana.
Ability to combine multiple Elevation Models together to simplify use in very large deployments across multiple States.

WISDM V3.0 October 2025
New Lead Capture Subsystem - create branding within WISDM to build an iframe for insertion onto customer website. Allows potential customers to check coverage and then records as sales leads in WISDM.
Update to Test Parameters to enable more Client Profiles. Each Client Profile can support specific radio technologies, allowing single Test Parameters to test multiple types of radio or band in one test.
Update to Path Profiles - Shows marker on the map to correspond with location on a Path Profile.
Updated login sequence.
Improved large scale Viewshed processing.

V2.75 Feature Drop, August 2025
New feature - RSRP Defaults Added – Introduced default RSRP values for all compatible radio protocol types to improve link prediction accuracy and consistency.
UX Improvement - Path Profile Redesign – Path profiles and related popups have been redefined to appear in a dedicated bottom panel, replacing map popups for a cleaner, more user-friendly interface.
New feature - Traceable Path Profiles – Path profiles can now be traced using mouse-over, allowing for easier inspection and route analysis directly within the panel view.
Feature Update - Installer App Enhancements – The installer app can now display failed coverage results, enabling on-site teams to quickly identify and address serviceability issues.

V2.74 Feature Drop, July 2025
New feature - View Hillshade. This allows users to see what WISDM sees in the terrain and surface data. There is a new button on Deep Coverage to see 3d data near the target address. To see Hillshade over a wider area, use the Add Map Layer button.
New Feature - Allow control of fallback interval spacing in Testa Parameters/Client Profiles where building and land parcel data is being used.
Various bugfixes.
New Feature - Property Set fields can now be "starred", which automatically get included in the Installer App.

  1. WISDM Help Center
  2. WISDM Customer Support

WISDM Customer Support

Welcome! You can raise a request for WISDM support using the options provided. Please provide as much information as possible so that we can provide you with the best support possible as quickly as we can.

  • Technical support

    Need help setting up, configuring, or troubleshooting your WISDM service? Select this to request assistance.

  • Other questions

    Don't see what you're looking for? Select this option and we'll help you out.

  • Report a bug

    Tell us the problems you're experiencing.

  • Suggest a new feature

    Let us know your idea for a new feature for WISDM.

  • Licensing and billing questions

    Choose this if you have questions about licensing or billing.

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